After a less than satisfactory response from the Chipotle headquarters, I'm afraid I am going to have to rethink my "go-to" restaurant when traveling. I requested that certain employees be retrained in their gluten free procedures... they told me they aren't a gluten free restaurant, and that if I want gluten free, I have to describe my needs every step of the way... up to and including new cheese and lettuce containers so my food isn't cross contaminated.
Ok, I can deal with that. Even though at my usual location, they told me it is corporate policy for them to open new containers for a gluten free diner.
But when I say I need a gluten free bowl and the response is "Do you want a burrito?" Someone hasn't been trained. Or they need to be retrained.
I will continue to visit the location in North Canton, Ohio... but I think I'll avoid the others. Pity. I had counted on being able to get a safe meal at all their locations.
Anybody got suggestions on another go-to spot?
On the Death of My Father - January 2, 2024
4 months ago
